Services
What we do.
Five things, done by one team. Strategy, build, media, video and CRM sit under one roof, so the campaign you plan is the campaign that ships.
Digital communication strategy
The core of any good campaign. We peel off the layers of your brand essence to deliver the “what to say”, then the concept and the assets that carry it.
Start with strategyResearch and analytics
User and market research, small focus groups and surveys, so ideation starts from your brand's real needs.
Ideation
Key visual, photo planning, story lining and boarding, ad copy and social media editorials.
Production
Ad layouting, storyboard visuals, photo editing, website design, video and photo direction.
Web and mobile development
By DNA a tech-driven digital transformation consultancy, with a right-sized, technology-agnostic mindset. Our Jakarta and Yogyakarta teams have delivered offshore for clients in Singapore, Australia, the US and Canada.
See our buildsWeb platforms
Custom builds on modern frameworks, and CMS work on WordPress, Drupal, Joomla and Adobe AEM.
Mobile and games
React Native and native Android apps, plus game builds in Unity3D, Godot and Unreal.
Enterprise systems
ERP, CRM, HRM and POS implementations, delivered with an agile and DevOps process.
Stacks we ship with
Digital performance
Media buying and planning should sit with the agency that built the creative. Ours does. Bought per result, with the estimate per objective agreed before we start.
Plan a campaignMedia buying
Facebook, Instagram, Google and LinkedIn campaigns run with our media partners' best-in-class tools.
Conversion analytics
The KPI that actually drives sales, tracked from the first click to the last.
Search and outreach
Search engine optimisation, and buzzer, celebgram and artist outreach when the brief calls for it.
Video production and studio
Video is core to the future of digital. An in-house production team and a 100 m² studio in Kebayoran deliver fast, affordable, professionally made video and photo.
Visit the studioConcept and pre-production
Crafting the message together with your teams, then a dedicated producer plans every detail of the shoot day.
Production
Photo or video, executed with proven vendors and professionals, and communicated at every step.
Post-production
Colour, tone, animation and digital imaging in our studio, with an offline cut for your feedback before the online.
Customer relationship management
Strategic technology that helps brands understand customers during and after purchase, powered by BIG CRM, our own marketing cloud, and BIG POS at the counter.
Explore BIG CRMLoyalty and rewards
Points, rewards history and personalised promotions, captured from real purchase behaviour.
Automation
Email and SMS journeys: thank-you notes, reminders, birthdays, offers, sent at the right time.
Open API
Connects to other POS, third-party solutions and mobile apps, so it fits what you already run.
Not sure which one you need?
Tell us the problem. We will tell you which of the five it is, and what it takes.